Frequently Asked Questions (FAQs)
We’re regularly asked lots of questions about the residential care home, day guests and home care support we provide here at Sussex Grange.
Below you’ll find the answers to some of the most commonly asked ones. If you can’t find what you’re looking for, please do get in touch.
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What additional services do you provide?
Arrangements can be made to provide various therapeutic services within the home or elsewhere. These services are available by appointment and are charged separately from the weekly fees.
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Do you hold regular activities at the care home?
Yes, we have a daily activities calendar for our residents to enjoy, with a wide range of stimulating and fun activities tailored to meet individual interests and needs.
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Can you arrange appointments, such as a doctor’s appointment and provide transport?
Yes, we would be happy to do both, but would appreciate advance notice to ensure we have the staff available and access to the company vehicle.
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Do you have visiting times at Sussex Grange?
No, there are no specific visiting times at our care home, as this is a home-from-home environment and visits should take place at a time that suits you best. We do ask that all visitors are mindful of other residents with regard to timing, noise, and privacy.
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Can I have lunch with my loved one at Sussex Grange?
Absolutely! We welcome all friends and family members to join their loved one for a meal. Just let us know in advance, so that we can make appropriate arrangements.
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Can I hold a special celebration for my loved one?
Yes, we hold celebrations quite often and can reserve one of our cabins for the occasion. Families are welcome to decorate and provide catering to suit their preferences, and with plenty of notice our team will be happy to provide and serve light refreshments.
Sussex Grange Residential Care Home, Selsey
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What services do you provide?
Our services include personal care, such as help with getting up and dressed in the morning, washing or bathing, also help with medication, light meals preparation, assistance with personal affairs, end of life care, dementia care and companionship calls.
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How long are the care visits available for?
Care visits can vary in times (30 minutes, 45 minutes, 60 minutes) or longer, depending on your requirements.
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How much do the care visits cost?
A list of charges is available on request. When you first contact us we will arrange for an initial complementary home assessment where a care professional will introduce themself and go through the help available, work out what your needs are and how much support you require before an individual care plan is made.
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Will I have the same carer visit me?
As a small business, we are pleased to offer person-centered, individualised care for every one of our clients. Our carers take the time to get to know you and how you like things done, always offering the highest levels of dignity, respect, support and kindness. You will quickly get to know a small team of familiar faces who will regularly support you.
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Can you adapt the care provided as my needs change?
Throughout our time supporting you, we will continue to listen to you, your family, and any other key individuals, to make sure that we can tailor and adapt our support to meet your changing needs. We always find that working together leads to the best outcomes.